At Tanzania WildWonders, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when interacting with our website, contacting our team, requesting travel information, or booking any of our safari, trekking, or holiday services.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Our Commitment to Privacy

We understand that your personal information is important and confidential. Tanzania WildWonders is dedicated to maintaining the security, accuracy, and privacy of all personal data entrusted to us.

We collect only the information necessary to provide our travel services, process bookings, communicate effectively, and improve your overall travel experience.

2. Information We Collect

Travel Enquiries

When you submit an inquiry through our website, email, telephone, WhatsApp, or social media channels, we may collect the following:

• Full Name
• Email Address
• Telephone Number
• Country of Residence
• Preferred Travel Dates
• Number of Travelers
• Safari Interests and Preferences
• Additional Information You Voluntarily Provide

This information allows us to prepare personalized itineraries, quotations, and travel recommendations.

Brochure Requests

When requesting brochures, travel guides, or informational materials, we may collect:

• Name
• Email Address
• Country of Residence

This information is used solely to deliver the requested materials and related travel information.

Booking Information

When you confirm a booking with Tanzania WildWonders, additional information may be required to facilitate your travel arrangements, including:

• Full Legal Name
• Date of Birth
• Nationality
• Travel Insurance Details
• Medical Conditions Relevant to Travel
• Dietary Requirements
• Special Requests

The information collected is used exclusively for arranging and delivering your travel services.

3. How We Use Your Information

We use your personal information to:

• Respond to enquiries and requests
• Prepare quotations and travel proposals
• Process bookings and reservations
• Arrange accommodations and transportation
• Coordinate safari activities and excursions
• Provide customer support before, during, and after your trip
• Communicate important travel updates
• Improve our services and website functionality
• Comply with legal and regulatory requirements

We will never sell/share your personal information to third parties.

4. Sharing Information with Travel Partners

To successfully arrange your travel services, we may need to share limited information with trusted service providers, including:

• Safari lodges and camps
• Hotels and resorts
• Domestic airlines
• Ground transportation providers
• National parks and conservation authorities
• Mountain trekking operators
• Travel insurance providers (when applicable)

Only the information necessary to deliver the requested service will be shared.

All partners are expected to maintain appropriate privacy and security standards.

5. Marketing Communications

We may occasionally send the following:

• Travel updates
• Special offers
• Safari inspiration
• Company news
• Promotional campaigns

You will only receive marketing communications if you choose to subscribe.

You may unsubscribe at any time using the link provided in our communications or by contacting us directly.

6. Website Analytics and Cookies

Our website may use cookies and analytics tools to help us understand visitor behavior and improve website performance.

Information collected may include:

• Browser type
• Device information
• Pages visited
• Time spent on the website
• Referral sources
• General geographic location

This information is collected anonymously and cannot normally be used to identify individual visitors.

You may disable cookies through your browser settings if you prefer.

7. Data Security

Tanzania WildWonders implements reasonable technical and organizational measures to protect your personal information from the following:

• Unauthorized access
• Accidental loss
• Misuse
• Alteration
• Disclosure
• Destruction

Access to personal information is limited to authorized personnel who require it to perform their duties.

While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.

8. Payment Information

For your security, Tanzania WildWonders does not store sensitive payment information such as the following:

• Credit card numbers
• Card verification codes
• Online banking credentials

Payments are processed through secure payment systems and financial institutions.

9. Data Retention

We retain personal information only for as long as necessary to:

• Deliver our services
• Fulfill contractual obligations
• Meet legal and regulatory requirements
• Resolve disputes
• Maintain business records

Once information is no longer required, it is securely deleted or anonymized.

10. Your Privacy Rights

Subject to applicable laws, you may have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict certain types of processing
• Withdraw consent where applicable
• Request information regarding how your data is used

Requests may be submitted using the contact information provided below.

11. Third-Party Websites

Our website may contain links to external websites operated by third parties.

Tanzania WildWonders is not responsible for the privacy practices, content, or security of those external websites. We encourage users to review the privacy policies of any third-party sites they visit.

12. Children’s Privacy

Our services are intended for travelers of all ages; however, personal information relating to minors must be provided by a parent or legal guardian.

We do not knowingly collect personal information directly from children without appropriate consent.

13. Changes to This Privacy Policy

Tanzania WildWonders reserves the right to update this Privacy Policy at any time.

Any changes will be published on this page with an updated revision date. Continued use of our website and services following updates constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Tanzania WildWonders

Email: info@tanzaniawildwonders.com

Website: www.tanzaniawildwonders.com

Arusha, Tanzania

We are committed to protecting your privacy and ensuring your personal information is handled responsibly and securely.